Cookies Policy

Last updated: 28 March 2026

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies allow us to recognise your device and remember information about your visit, such as your preferences and settings.

2. How We Use Cookies

LetterForce uses cookies to:

  • Keep you signed in to your account
  • Remember your preferences and settings
  • Understand how you use our service
  • Improve our service and user experience
  • Analyse website traffic and performance
  • Deliver relevant advertising (with your consent)

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as security, authentication, and session management. Without these cookies, certain features of the service would not work.

Examples:

  • Authentication cookies (to keep you logged in)
  • Security cookies (to prevent fraud)
  • Session cookies (to maintain your session state)

3.2 Performance and Analytics Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and if users receive error messages. This helps us improve the performance and design of our service.

Examples:

  • Google Analytics (to understand user behaviour)
  • Performance monitoring cookies
  • Error tracking cookies

3.3 Functionality Cookies

These cookies allow the website to remember choices you make (such as your username, language, or region) and provide enhanced, more personalised features.

Examples:

  • Preference cookies (to remember your settings)
  • Language selection cookies
  • UI customisation cookies

3.4 Targeting and Advertising Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

Examples:

  • Facebook Pixel (to track conversions and deliver targeted ads)
  • Google Ads cookies
  • Retargeting cookies

4. Third-Party Cookies

In addition to our own cookies, we use third-party cookies from trusted partners to help us analyse how our service is used and to deliver relevant advertising.

Third-party services we use include:

  • Google Analytics: To understand user behaviour and improve our service
  • Facebook Pixel: To track conversions and deliver targeted advertising
  • Stripe: To process payments securely

These third parties have their own privacy policies governing how they use your information. We recommend reviewing their policies:

5. How to Control Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by:

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to:

  • Block all cookies
  • Accept only first-party cookies
  • Delete cookies when you close your browser
  • Prompt you before accepting cookies

To learn how to manage cookies in your browser, visit:

5.2 Opt-Out Tools

You can opt out of targeted advertising by visiting:

Please note: If you block or delete cookies, some features of our service may not function properly.

6. Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

7. Contact Us

If you have any questions about our use of cookies, please contact us:

Email: [email protected]
Address: LetterForce, United Kingdom